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Day 98 - Struggle to Get Paracetamol and Glasses

Last night, I had a headache and could not sleep.  So I went to the guards' station and asked for paracetamol.  The guard telephoned a nurse who was on a break and would not return for another five minutes.  So I waited.  The guard called the nurse again but this time, the nurse was on the phone with someone.   According to the guard, one nurse is receiving all calls from all detention centres in this country so that it could take long for her to get a permission to give me paracetamol.  The guard put the phone on hold and waited for five minutes.  No signs of the nurse picking up the guard's call.  So I decided to fill in a complaint form.   I wrote the first complaint form without using my glasses.  I could not see anything well but usually, my writing is still legible.  But since it was very uncomfortable to write anything without actually seeing it, I took the case of my reading glasses out of my bag, opened the c...

Day 96 - Health Care Or the Lack Thereof

Yesterday was a disaster.   After I sent you my email, put my medical request form and complaint forms in and whinged to a manager who was unluckily wandering around, I went back to bed.  After a while, a guard came to get my signature.  It was another issue which I may tell you some day.  Anyway, the guard noticed that my face was swollen!  I thought that's bad.  I didn't want half of my face paralysed.  So I went to the guards' station.  One of the guards jumped up when she saw my face (which I did not think that bad...) and persuaded a nurse to see me, thank goodness.  I went to see a nurse in the Medical Centre.  At first glance, she told me that she could tell my face swollen.  She gave me Neurofene and paracetamol and put a request for a dentist in.  She said that it was not her who decided an appointment and detainees were waiting for a dentist for years.  I thought that might be the case.  ...

Day 95 - Physical Ailment and More Complaints

Good morning.  I normally write an email to you in the evening.  But today, I am sending you this early edition because I am going back to bed.  I am falling apart.  I found bleeding from the inside of my right ear and have a swollen jaw caused by the worn out filling of one of my left side teeth.  My crankiness must have come from the physical ailment.  I have to add these items to the list of my battlegrounds against IHMS (the health service provider). Yesterday, I received a few letters from IHMS in relation to my long-standing war on glasses.  IHMS and I have been fighting since November last year.  In short, I want new glasses and theyr did not want to give them to me.   The first round of the fight was concerned with an appointment to be seen by the optometrist who visits Villawood only once a month.  I won the first round last month.  But then, IHMS informed me that it would take 6 to 8 weeks for the delivery of...

Day 72 - Fight for Glasses

Since I spent half a day reading cases thanks to a bitchy nurse of IHMS, the progress of my preparation for the litigation was very good.  huh!  The Acting Health Services Manager of IHMS responded to my complaint and told me that she had booked me in for an eye test today.  So I went to the medical centre at the time.  I waited for more than an hour before a nurse came to me and asked me why I came.  Great...  I told her that I had been informed by the Acting Health Services Manager of an eye test booked for me.  The nurse replied to me that there was no such an appointment.  Then five minutes later, she came back to me and told me to wait for an eye test.  I thought this sort of problem would occur.  So I had plenty of cases printed out and brought them with me to the medical centre.  The result is the good progress of my preparation for the litigation. Anyway, the nurse confirmed that there was no appointment for me with...