Since I spent half a day reading cases thanks to a bitchy nurse of IHMS, the progress of my preparation for the litigation was very good. huh!
The Acting Health Services Manager of IHMS responded to my complaint and told me that she had booked me in for an eye test today. So I went to the medical centre at the time. I waited for more than an hour before a nurse came to me and asked me why I came. Great... I told her that I had been informed by the Acting Health Services Manager of an eye test booked for me. The nurse replied to me that there was no such an appointment. Then five minutes later, she came back to me and told me to wait for an eye test. I thought this sort of problem would occur. So I had plenty of cases printed out and brought them with me to the medical centre. The result is the good progress of my preparation for the litigation.
Anyway, the nurse confirmed that there was no appointment for me with an optometrist on 17 January. It is against the direction by a GP. So I emailed my complaint to my case manager in the Department as well as the Department's official complaint handling section called the Global Feedback Unit. I searched the AHPRA's health practitioners' register and confirmed that the Acting Health Services Manager is a nurse. So I alleged that her conduct (refused to refer me to a specialist despite of the direction of a GP) amounts to the unqualified practice of medicine. I separately made a complaint that the centre's failure to provide me with an optometrist prevents me from undertaking the litigation in relation to immigration detention is a breach of s 256 of the Migration Act 1958 which requires the detention centre to provides me with reasonable facilities to undertake the litigation. I also requested the detention centre to take me to an optometrist outside since IHMS does not provide one.
I am not sure whether I can get free glasses while I am here.... Problem, problem...